Customer Support

At StopTheStress, your peace of mind matters to us. We curate high-quality stress-relief products designed to help you relax, recharge, and feel better without any hassle.

How Our Store Works

StopTheStress is an affiliate-based store.
When you click “Shop Now”, you are redirected to Amazon, where the product is sold and shipped.

✔ Orders
✔ Payments
✔ Shipping
✔ Returns & refunds

All of these are handled directly by Amazon, not Shopify.

This means:

  • No payment is collected on our website
  • Checkout happens securely on Amazon
  • Amazon’s customer protection policies apply

Frequently Asked Questions

What are the shipping costs?

Shipping costs are determined by Amazon and the individual sellers of the products. They are calculated at checkout based on your delivery location and whether you have an Amazon Prime membership.

What are the estimated delivery times?

You will see an estimated delivery date on Amazon before you finalize your purchase. Once ordered, you will receive a confirmation email and tracking number directly from Amazon, which you can also find in your Amazon account "Orders" section.

What happens if an item is broken or not delivered?

For any issues involving shipping, payments, or physical product defects, please contact Amazon Customer Support. They manage the entire fulfillment process and have the tools to issue replacements or refunds immediately.

What is your returns and exchanges policy?

Since we are an affiliate store, all returns and refunds follow Amazon’s return policy. To start a return, simply log into your Amazon account, navigate to your orders, and follow their standard return process.

Need Help With Something?
We’re happy to assist you with product information and recommendations, help finding the right stress-relief item, reporting broken links or product page issues, and answering general questions about how the store works. For order, shipping, or refund-related issues, please contact Amazon Support, as they manage the entire purchase process.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@stopthestress.com Website: www.stopthestress.com